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Terms and Conditions

Effective Date: 3rd of June 2025

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Welcome to Alma Home&Decor. By accessing or purchasing from our website (www.almahomedecor.com), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

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1. General

  • These Terms govern your use of our website and the purchase of any products.

  • We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

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2. Products & Availability

  • All products are subject to availability.

  • We reserve the right to modify or discontinue products at any time without prior notice.

  • Product descriptions, dimensions, and images are provided to the best of our knowledge. Slight variations in color, texture, or natural materials may occur and are not considered defects.

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3. Orders

  • By placing an order, you confirm that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order, including in cases of pricing errors, stock issues, or suspected fraud.

  • Once an order is confirmed, it cannot be modified or canceled unless specifically agreed.

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4. Pricing & Payment

  • All prices are listed in Euro (€) and include VAT (if applicable).

  • Shipping fees are calculated at checkout.

  • We accept secure payment via credit card, Apple Pay, Google Pay.

  • Payment must be completed before items are shipped.

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5. Shipping & Delivery

  • Delivery is made to the building entrance only (not inside the home).

  • For inside delivery or assembly services, please contact us for a separate quote with a specialized team.

  • Estimated delivery times are provided for reference but are not guaranteed.

  • Customers must inspect goods upon delivery and report any damage within 24 hours.

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6. Returns & Refunds

  • We do not offer refunds or exchanges.

  • Only damaged goods reported within 24 hours of delivery may be eligible for replacement.

  • All replacements are subject to supplier approval and product availability.

  • For full details, please refer to our Returns, Exchange and Refund Policy.

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7. Intellectual Property

All content on this site — including text, logos, images, and graphics — is the property of Alma Home&Decor and may not be copied, reproduced, or used without our prior written consent.

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8. Liability

  • We are not liable for delays or damages caused by third-party carriers.

  • We are not responsible for indirect, incidental, or consequential losses resulting from product use.

  • Our total liability is limited to the purchase price of the item.

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9. Governing Law

These Terms & Conditions are governed by the laws of Spain, without regard to conflict of law principles.

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10. Contact

If you have any questions or concerns about these Terms, please contact us at: info@almahomedecor.com

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